News

Don’t get scammed!

Don’t get scammed! A new scam is doing the rounds. Carer Brian told us: ‘I received a phone call recorded message saying that HMRC (Her Majesty’s Revenue and Customs) is filing a law suit against you. The instructions told me to press 1 for a case officer. They told me I’d underpaid tax between 1995 and 2005 and owed them £1,537. I would be taken to court and would have to pay thousands in costs and fines or even go to...

Complaints Consultation 2017

We would like your views on how we handle residents’ complaints. How do you think a complaint should be dealt with? What matters to you when you make a complaint? Blaby District Council is consulting on its complaints procedure and wants to hear from residents to help shape our policy. We will be organising short discussions, no longer than one hour, in small groups of up to eight participants in January/February 2017. We will share our current way of complaints handling and listen...

Are you one of the 28,000 families with disabled children who lost money (up to £4,400 a year) because of tax credit errors?

Are you one of the 28,000 families with disabled children who lost money (up to £4,400 a year) because of tax credit errors? READ THIS TO SEE IF IT COULD APPLY TO YOU Families who are responsible for a disabled child or young person are eligible for a higher rate of child tax credit if the child is in receipt of a disability benefit such as disability living allowance (DLA) or personal independence payment (Pip). Although it is technically the responsibility of the...